The Importance of Communications in Risk Management
Osteopathy Australia eLearning
Content Author: Guild Insurance
Purchase Now: Member price $77 | Non-Member price $100
Guild Insurance is Osteopathy Australia’s preferred provider of insurance products and supports Osteopathy Australia through the payment of referral fees. For over 15 years, Guild Insurance has been helping to minimise osteopaths' ongoing concerns about being adequately insured. Through their partnership with Osteopathy Australia, Guild understands the osteopathic profession from head to toe, offering tailor-made protection married to invaluable professional services.
About this Module
This module has been created using the experience of managing and analysing osteopathy claims for many years.
At the completion of this module, participants will be able to:
Explain the relationship between communication and patient complaints
Demonstrate appropriate and professional communication
Identify areas for improvements in communication
Estimated CPD Hours