The Importance of Communications in Risk Management

Osteopathy Australia eLearning

Content Author: Guild Insurance

Purchase Now: Member price $77 | Non-Member price $100

Guild Insurance is Osteopathy Australia’s preferred provider of insurance products and supports Osteopathy Australia through the payment of referral fees. For over 15 years, Guild Insurance has been helping to minimise osteopaths' ongoing concerns about being adequately insured. Through their partnership with Osteopathy Australia, Guild understands the osteopathic profession from head to toe, offering tailor-made protection married to invaluable professional services.

About this Module

This module has been created using the experience of managing and analysing osteopathy claims for many years.

At the completion of this module, participants will be able to:

  1. Explain the relationship between communication and patient complaints

  2. Demonstrate appropriate and professional communication

  3. Identify areas for improvements in communication

Estimated CPD Hours

1 hour

Osteopathy Australia Partners

We work with these complementary key organisations as an essential part
of providing high quality healthcare for Australians.

BioCeuticals
GuildSuper
Guild Insurance
SA Worksafe
OPC Health
VIC Worksafe
Health Workforce Australia
Wentworth Advantage
Kymdan
Better Pain Management
ESSA
MAIC QLD
AHPA
Cliniko
RMIT University
QLD Worksafe
MAC SA
London College of Animal Osteopathy
Australian Osteopathic Accreditation Council
Australasian College of Sport & Exercise Physicians
Worksafe ACT
TAC VIC
Associations Forum
Medicare
VIVOBAREFOOT
Arthritis Australia
MAIB
NT Worksafe
FlexEze
Member Advantage
EMS
Insurance Commission of WA
HICAPS
Brooks Shoes
OIA
National Rural Health Alliance
Victoria University
OBA
NSW SIRA
Pain Australia
DVA
SCU
AHPRA
Serenity HLP by Regal sleep
Sleepmaker
TAS Workcover
Workcover WA
NSW Workcover