Top 10 issues identified in claims (M)

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Presenter: Christie Boucher

For osteopaths to manage their risks and therefore reduce the likelihood of poor outcomes and complaints, they need first to understand what their risks are. 

Based on many years of osteopathic claims data collected by Guild Insurance, this webinar will give osteopaths an understanding of 10 common reasons why they may 'get into trouble'. It will help osteopaths understand what can go wrong, why patients may complain and, most importantly, what can be done to reduce the likelihood of these events occurring. 

Learning objectives:

  • Be aware of the common complaints faced by osteopaths
  • Understand what can lead to claims occurring
  • Understand risk management strategies to be used to reduce the likelihood of complaints

About Christie:

Christie has almost 20 years’ experience as an educator, having started her career as a secondary school health and physical education teacher. For more than ten years, Christie’s career has been focused on developing risk management education resources and programs for various professionals.  Christie has a keen interest in the role education can play in managing risk by raising awareness and changing behaviour.

Osteopathy Australia Partners

We work with these complementary key organisations as an essential part
of providing high quality healthcare for Australians.

GuildSuper
Guild Insurance
BioCeuticals
Brooks Shoes
National Rural Health Alliance
Pain Australia
TAC VIC
Serenity HLP by Regal sleep
SCU
OBA
MAIC QLD
Medicare
MAIB
NSW SIRA
Victoria University
Cliniko
Arthritis Australia
Worksafe ACT
OPC Health
HICAPS
FlexEze
Wentworth Advantage
Australasian College of Sport & Exercise Physicians
Member Advantage
DVA
NT Worksafe
RMIT University
AHPA
MAC SA
Australian Osteopathic Accreditation Council
VIC Worksafe
Kymdan
OIA
SA Worksafe
Workcover WA
Associations Forum
AHPRA
London College of Animal Osteopathy
ESSA
Insurance Commission of WA
Health Workforce Australia
QLD Worksafe
NSW Workcover
VIVOBAREFOOT
TAS Workcover
Sleepmaker
Better Pain Management