CPD events Terms & Conditions

These terms and conditions apply to all participants/registrants (you, your organisation, your group) of this event (the event) being organised by Osteopathy Australia (us, our, we, Osteopathy Australia, the event organiser).
By participating in the event, you are deemed to have agreed to these Terms and Conditions. If you register on behalf of another individual, it is your responsibility to ensure the participant is aware of these Terms. 

Registration

1. CPD event places are allocated according to the date that registration and payment are received by Osteopathy Australia, unless otherwise indicated in the event advertisement. Advice regarding the number of places remaining in any course does not guarantee a place in that course.
2. Prior to the commencement of a CPD event, you will receive a tax receipt and any other information relevant to the event. If you do not receive confirmation of your registration, please email [email protected]
3.  Applicants must register for an event using the processes established by Osteopathy Australia. Registrations and payments must be received by Osteopathy Australia before the advertised close off time for an event. 
4. No payment will be charged until the registrant has been guaranteed a place in the event.

Payment

1. Credit card charges appear as Osteopathy Australia on your card statement. Credit card transactions are processed directly by our Stripe payment platform, which is secure and is PCI DSS complaint gate platform and Osteopathy Australia does not store or transmit your credit card details.
2. A ticket cannot be subject to more than one discount. The applicable discount will always be the highest discounted rate.
   

Refunds & cancellations

1. Osteopathy Australia works off a No refunds policy, excluding extenuating circumstances. 
2. A registrant who wishes to withdraw from an event must do so in writing and notify Osteopathy Australia of their receipt number. Please email [email protected] 
3. Registrations cancelled 120 days prior to the event will be refunded less a 50% cancellation fee.
4. Registrations cancelled within 120 days of the event will receive no refund and a 100% cancellation fee will apply.
5. Where an extenuating circumstance has been raised, it will be assessed at the discretion of Osteopathy Australia and will be assessed against individual circumstances. 
6. Registrants are free to transfer their ticket to another person and Osteopathy Australia must be advised of the name change. If it is a member transferring to a non-member, the price difference must be paid to Osteopathy Australia. Note, the person attending the event is eligible for the accruement of CPD hours, not the person who pays for the event.
7. We are not liable for any expenses incurred due to, but not limited to, individual cancellations, variations in the event, postponement or cancellation of the event, or for theft of or damage to belongings.
8. Osteopathy Australia reserves the right to cancel an event or course where there is an insufficient number of registrations. Where this is the case, registrants will be refunded the registration cost in full. We will endeavour to give all registrants as much notice as possible, however, in some instances, factors beyond our control may prevent us from giving notice of a course being cancelled within a reasonable amount of time. We will not be responsible for other associated expenses.
9. Where the cancellation of an event may occur, on the day an event is scheduled, Osteopathy Australia will strive to inform all registrants as soon as practicably possible. Notification may be given by phone, email or text message. 

Attendance

1. Views expressed by guest speakers at Osteopathy Australia CPD events are their own. We disclaim any liability for advice given, or views expressed, by any guest speaker at an event or in any documentation provided by them.
2. Whilst an event is correct at the time of publishing, we reserve the right to make changes to the program, location and/or speakers without prior notice. Such alterations may occasionally be necessary due to circumstances beyond our control. We are not liable for any consequential loss arising from such changes.
3. Osteopathy Australia strongly recommends that all course participants and lecturers hold current Personal Professional Liability Insurance, particularly if the course includes practical components.
4. The registration fees do not include personal insurance of any kind. You are advised to take out appropriate insurance for your participation. 
5. Whilst there may be a professional photographer and video production taking place during an event, we ask that you receive express consent from the event presenter, should you wish to film any of the event on your own device.
6. Where an event is being filmed or recorded by Osteopathy Australia, by registering for the event, you consent to your participation possibly being recorded. If you do not wish to have your photo taken, please advise a member of Osteopathy Australia.
7. By participating in the event, you agree to abide by the Code of Conduct which is available on the Ahpra website. We reserve the right to exclude any person or organisation from participating in the event. In addition, we may remove any person or organisation from the event, onsite and/or online, if we believe, in our sole discretion, that your participation negatively impacts the event or other participants.

Conference program and format

1. We reserve the right to change presentation times, days and formats due to technical disruptions, such as audio-visual equipment failures, technician errors, software failures, internet outages, power outages, and the like. 
2. Where a technical disruption causes a temporary, partial, or complete failure to deliver and broadcast presentations, we will notify you as soon as possible and advise alternative arrangements for you to view the affected presentations. This may include changing the times, days and format, such as a pre-recorded versus a live presentation. If a technical disruption occurs, you will not be eligible for a refund if we change the times, days and format of any or all presentations.
3. We reserve the right to change any and all aspects of the event, including but not limited to, the name, themes, content, program, speakers, format, performers, hosts, moderators, venues, and times.

Intellectual property

1. All materials, including but not limited to presentations, slides, posters, abstracts, papers, and any other written or visual content presented at the event, are the intellectual property of the event organiser or the respective authors and presenters. The authors or presenters retain the ownership rights to their materials.
2. Participants may not reproduce the event content and materials distributed at or in connection with the event for any reason without the prior written permission from the event organiser.
3. No part of the event may be recorded, reproduced or transmitted in any form or by any means, electronically or mechanically, including but not limited to video or audio recording, photographing, photocopying or any other information storage or retrieval system known now or in the future, without the explicit written permission of us.
4. By registering and attending the conference, you agree to not use AI tools or automated systems to record, transcribe, summarise, or retain any content from the conference.

Event communication

1. All information for registrants will be sent electronically to the email address that is provided at the time of registration. It is the responsibility of the registrant to inform the event organiser if they change their email address from the time of registration. 

Privacy statement

1. Osteopathy Australia acknowledges and respects the privacy of its members and customers. The information that you provide in this registration is “personal information” as defined by the Privacy Act 1988. This information is being collected for the purpose of processing your registration and keeping you informed about other upcoming events. The intended recipients of the information are Osteopathy Australia and/or service providers engaged by Osteopathy Australia. The provision of this information is voluntary but if this information is not provided, we may be unable to process your registration. You have the right of access to and alteration of personal information concerning yourself in accordance with the Privacy Act. The information is being collected by our association and will be held by Osteopathy Australia. Direct any enquiries you may have in relation to this matter to Osteopathy Australia.
2. This website may contain links to external websites and this privacy statement does not extend to external websites. We are not responsible for the privacy practices or the content of external websites.

 Changes to these Terms & Conditions

1. All details are correct at time of printing and may be subject to change at any time without notice. 
2. Terms & Conditions published 5 December 2025.