Submission: SIRA's draft regulatory complaints handling policy 2021
Letter to NSW SIRA regarding Osteopathy Australia's concerns with the draft complaints handling policy
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The association provided feedback to the open consultation on the Independent review of complexity in the National Registration and Accreditation Scheme. The consultation process is a phased approach. Our response to the open consultation is a part of phase three of the review of the National Scheme. The final report will be handed to the Minister in April 2025, with further opportunities for consultation later in 2024.
The feedback we provided answered relevant questions only in the submission template. Some of our suggested areas for improvement included:
You can read our full submission here.
Letter to NSW SIRA regarding Osteopathy Australia's concerns with the draft complaints handling policy
The team attended an information session led by senior provider engagement at the NDIS. The session focused on support roles within the NDIS, NDIA decision making and funding, using the MyPlace provider portal, the transition to the new PACE system, processes and record keeping.
Overview of our response to the Department of Health and Aged Care’s open consultation on the Residential Care Service List.