Professional regulation operates in an increasingly volatile world. The external environment in which we all work, the big systemic issues we face as a society and how these impacts on the work of regulation is being talked about in a way that it wasn’t even a decade ago. Longstanding models of professional regulation are being challenged from many directions, partly because these systems in which we work are increasingly complex and dynamic. Consumers are better informed, more digitally engaged and more likely to raise concerns.
How should regulators respond? This presentation will consider the need for more data informed, intelligence-led and risk-based regulatory systems. Regulators need to be able to respond to health care disruptors. And regulators need to think in new ways about the public interest we are here to serve. A contemporary approach suggests that regulators also need to engage with big systemic issues too, such as racism, misinformation and environmental sustainability.