Using the power of data to enhance patient retention and drive business growth

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QuantCare has recently partnerered with Osteopathy Australia to help osteopaths combine the power of patient-reported outcome and experience measures (PROMs & PREMs) with financial KPIs data and digital patient engagement campaigns. The PROMs and PREMs can provide for an increase in the personalise care you afford to your patients, whilst allowing you to focus on growing your practice and reputation. 

This QuantCare webinar focuses on ways in which you can increase customer lifetime value and streamline business operations using the power of data. Learn practical strategies to help personalise patient care using patient-reported outcome & experience data, improve patient satisfaction, and increase treatment adherence. You will also learn how to increase patient engagement and reduce no-shows and cancellations using personalised patient engagement campaigns. 

Learning objectives

1. Understand how to use data to personalise care, improve patient satisfaction and retention.

2. Understand how to automate patient engagement to reduce no-shows & cancellations.

3. Learn how to improve clinic promotional strategies for better ROI through data-driven marketing.

4. Use key data insights to create operational efficiencies, utilise your employee base and reduce your admin load.

Your presenter:

Dr. Ravini Savindya is a psychological scientist with a PhD in psychology from the University of Melbourne. Having experienced chronic pain and undergoing intensive treatment, Rav was inspired to use her ten plus years’ of experience in research and data analysis skills to pick up potential “at-risk” patients early in the treatment journey. This resulted in QuantCare, a platform to help healthcare providers use the power of data to practise patient-centred care and improve their business at the same time. Her mission is to bring the patient voice into clinical practice and help healthcare providers use data for good.

• 1 CPD hour
• Disclaimer: Content correct at the time of publication