Indemnity and risk

This article outlines the ten key ways osteopaths can reduce complaints against their practice, from our preferred professional indemnity insurer Guild Insurance

This guideline offers ten tips to help you choose the right professional indemnity insurance.

Webinar on a standardised system for keeping osteopathic case records.

Webinar helping osteopaths to proactively assess their processes before a complaint is received.

This webinar will use the many years of Guild Insurance claims to explore where osteopaths go wrong with their communication and how it can be improved.

A guide for osteopaths on training, competence and recommended procedures for treating sensitive areas, genitalia or using internal techniques

Webinar on behaviours that can lead to patient complaints in osteopathic practice and what you can do to comply with regulations.

This briefing will help you avoid potential complaints by giving advice on how to manage patient modesty in clinical practice.

eLearning module for osteopaths explaining the relationship between communication and patient complaints and how to undertake appropriate and professional communication.

Webinar for osteopaths to provide an understanding of the 10 common reasons for complaints. It will help osteopaths understand what can go wrong, why patients may complain and, most importantly, what can be done to reduce the likelihood of these events occurring.